These terms describe the contract between you (the “Operator” or “you”) and Deep AI Solutions Inc, a Texas corporation (“Deep AI Solutions,” “we,” or “us”), when you access deepvision.care or any associated subdomain (the “Site”) or engage DeepVision — AI visibility audits for memory care, assisted living, and skilled nursing facilities (together, the “Services”). By using the Site or the Services you agree to these terms.
1. Eligibility
You must be at least 18 years old and able to form a binding contract to use the Services. The Services are designed for business use by senior living operators and are not directed to consumers acting in a personal capacity or to anyone under 18.
2. The Services
Deep AI Solutions provides software and consulting services designed to measure and improve how generative AI systems (including ChatGPT, Claude, Gemini, Grok, and Perplexity) retrieve, cite, and recommend a senior living facility. Our Services include the Clarity Audit, Google Business Profile and review optimization, schema markup and structured content, citation management, Geographic Exclusivity Zone management, and related research, tooling, and reports published on the Site.
We may add, modify, or discontinue any Service feature at any time, and where a paid subscription is materially affected by such a change, we will give written notice.
3. Accounts
Use of the Site does not require an account. Where the Service offers a customer account or dashboard, you agree to provide accurate registration information, keep your login credentials confidential, and notify us promptly of any unauthorized use.
4. License to use the Services
Subject to these terms and timely payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your own internal business purposes. We reserve all rights not expressly granted.
5. Your content and the license you grant us
You retain ownership of the information, business data, and materials you submit to us (the “Operator Content”). You grant Deep AI Solutions a worldwide, royalty-free, non-exclusive license to host, process, and use Operator Content to provide and improve the Services for you and, in aggregated and de-identified form, for benchmarking and research. This license ends when we delete your Operator Content per our data-retention practices, described in our Privacy Policy.
A note for facility operators: the Services are marketing and AI-visibility infrastructure for your facility’s public-facing presence. They are not designed to receive, and you should not submit, resident PHI, medical records, or other protected health information through the Site.
6. Acceptable use
You agree not to:
- Reverse engineer, scrape at industrial scale, or attempt to derive the source code, model prompts, or underlying methodology of the Services.
- Use the Services to harass, defame, or impersonate another business or person.
- Submit content or queries that violate any applicable law, a third party’s rights, or this acceptable-use section.
- Probe, scan, or test the vulnerability of our systems without prior written consent.
- Misuse our generated outputs to deceive a search engine, AI system, regulator, or family searching for care about who you are or what you offer.
- Attempt to circumvent Geographic Exclusivity Zone assignment (Section 9) through misrepresentation of your facility’s location, category, or ownership.
7. AI-generated outputs
Outputs from generative AI providers are probabilistic and can be incomplete, inaccurate, or out-of-date. The Services include tooling that flags likely hallucinations and drift, but no tooling can eliminate them entirely. You are responsible for reviewing AI-generated outputs before relying on them for a business decision. We do not use your Operator Content to train our own or third-party foundation models, beyond the per-query inference calls necessary to deliver the Services. Market statistics and ROI figures presented on the Site are illustrative estimates based on industry sources and not a guarantee of results for your specific facility.
8. Fees, billing, and cancellation
This section governs paid subscriptions purchased through the Site’s checkout flow or an order form. If you have signed a separate Order Form or engagement letter, its commercial terms control over this Section 8 wherever the two conflict; this Section 8 fills any gap the signed document does not address.
- Billing cycle. Subscription Services bill monthly in advance, in U.S. dollars, unless your Order Form states otherwise. The Clarity Audit is a one-time fee, billed once at purchase.
- Auto-renewal. Monthly subscriptions renew automatically each billing cycle until you cancel. We will not increase your then-current price mid-term without at least 30 days’ written notice.
- Payment processing. Payments are processed by Stripe (via our banking partner, Bluevine) or another payment processor we designate.
- Cancellation. You may cancel a subscription at any time by emailing hello@deepvision.care. Cancellation takes effect at the end of your current billing cycle and releases your Geographic Exclusivity Zone per Section 9.
- Refunds. Fees already paid for the current billing cycle are non-refundable except where required by law or expressly stated at the time of purchase.
9. Geographic Exclusivity
DeepVision Growth and Pro are sold with a Geographic Exclusivity Zone — one facility per ZIP code, per tier — using methodology covered by a pending U.S. patent application (Section 11, USPTO 64/063,294). The one-time Clarity Audit does not include exclusivity.
- Assignment. Zones are reserved on a first-come, first-served basis at the time of purchase, per ZIP code and tier.
- Duration. A zone is held for the duration of your active, paid subscription.
- Release. The zone releases automatically upon cancellation, non-renewal, or termination, without further notice to you.
- No guarantee of availability or outcome. We do not guarantee a specific zone remains available at renewal, and exclusivity is not a guarantee of any specific AI-citation outcome, ranking, inquiry volume, or occupancy result.
10. Intellectual property
The Site, the Services, our methodologies, our software, our research, and all related documentation (the “Deep AI IP”) are owned by Deep AI Solutions or its licensors and are protected by U.S. and international intellectual-property laws, including the patent rights described in Section 11. “Deep AI Solutions,” “DeepVision,” and our other marks are trademarks of Deep AI Solutions Inc.
11. Patents
Deep AI Solutions’ methodology is the subject of the following U.S. patent applications, all held by Deep AI Solutions Inc and currently pending — no patent listed below has issued. Full detail at our methodology page.
| Application No. | Title |
|---|---|
| 64/063,277 | Multi-Engine AI Presence Auditing with LLM Judge Score Normalization |
| 64/063,294 | Geographic Exclusivity Zone Assignment and Enforcement |
| 64/063,303 | Temporal AI Presence Drift Detection and Autonomous Remediation |
| 19/686,706 | Multi-Engine AI Presence Auditing (non-provisional conversion) |
| 64/073,499 | Vector-Based Commercial Intent Clustering and Semantic Demand Graph Construction |
| 64/073,505 | Weighted Citation Influence Graph Construction |
12. Third-party services
The Services interoperate with third-party platforms including OpenAI, Anthropic, Google, xAI, Perplexity, Stripe, Bluevine, and Vercel. Your use of those platforms is governed by their own terms. We do not control and are not responsible for the availability, content, or accuracy of any third-party platform.
13. Privacy
Our Privacy Policy describes how we collect, use, and share information, and is incorporated into these terms by reference.
14. Termination
Either party may terminate a subscription as described in Section 8. We may also suspend or terminate your access immediately if you materially breach these terms or fail to pay fees when due. Sections 9 through 13 and 15 through 20 survive termination.
15. Disclaimers
THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT ANY AI SYSTEM WILL CITE, RECOMMEND, OR RANK YOUR FACILITY AT ANY PARTICULAR LEVEL. DEEP AI SOLUTIONS IS A TECHNOLOGY AND MARKETING PROVIDER, NOT A HEALTHCARE PROVIDER, AND DOES NOT PROVIDE MEDICAL OR CARE ADVICE.
16. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, DEEP AI SOLUTIONS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SITE OR THE SERVICES.
OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS. THIS LIMITATION DOES NOT APPLY TO YOUR INDEMNIFICATION OBLIGATIONS, EITHER PARTY’S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD, OR ANY LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
17. Indemnification
You agree to defend, indemnify, and hold harmless Deep AI Solutions, its officers, directors, employees, and contractors from and against any third-party claim arising out of your Operator Content, your misuse of the Services, or your breach of these terms.
18. Dispute resolution; governing law and venue
These terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these terms or the Services will be brought exclusively in the state or federal courts located in Harris County, Texas, and you consent to the jurisdiction and venue of those courts. These terms do not include an arbitration agreement or class-action waiver — disputes proceed in court unless the parties separately agree otherwise in writing.
19. Modifications to these terms
We may update these terms from time to time. Material changes will be reflected by updating the “Last updated” date above and, where reasonable, by direct notice to active subscribers. Continued use of the Site after a change constitutes acceptance of the revised terms.
20. Miscellaneous
- Force majeure. Neither party is liable for delay or failure to perform caused by events beyond its reasonable control.
- Assignment. You may not assign these terms without our prior written consent.
- Severability. If any provision is held unenforceable, the remaining provisions remain in full effect.
- Entire agreement. These terms, our Privacy Policy, and any signed Order Form are the entire agreement between you and Deep AI Solutions regarding the Services.
21. Contact
Questions about these terms can be sent to hello@deepvision.care or (281) 937-3337.